Gardner Group will tailor a supervisory program suited to the individual needs of the property.  All duties and professional services of Gardner Group are included in the fee assessed, per the management contract.

We maintain a 24-hour answering service for emergencies. A Gardner Group employee answers the telephones during the hours of 8:00 a.m. until 5:00 p.m. daily Monday through Friday. After hours, an answering service handles all phone calls. They are aware of which calls are emergency related and those that can be handled the following business day.  If an emergency needs to be handled, our maintenance services division is on call 24 hours per day, 7 days per week.

Gardner Group works in conjunction with the owner and/or board of directors of the property to receive direction and will perform the necessary tasks to achieve these goals in a professional and timely manner. We feel that it is very important to communicate, whether via telephone, fax, or email with the property owners for the continual improvement of the property.

All administrative services, including supervision, accounting, accounts receivables, accounts payable and daily operations are directly performed by Gardner Group staff.  The monthly invoices and monthly financial statements of income and expense are compared monthly to the annual budget. 

Subcontractors are employed by obtaining competitive bids for any work outside of the daily Gardner Group operations.  The executions of all contracts are supervised.  In addition, we can provide purchase power through several of our accounts with already established vendors.